Billing

Billing overview

A simple guide to the Billing area in Expanse Panel, including balance, invoices, transactions, and payment settings.

Invoices

How to view, filter, understand, and download invoices in Expanse Panel.

Paying invoices

How to pay Expanse Panel invoices with balance, card, or Tebex checkout.

Subscriptions and renewals

How recurring service billing and domain renewal invoices work in Expanse Panel.

Payment methods

Managing payment methods in Expanse Panel through balance, Stripe, Tebex, and the Stripe Customer Portal.

Account credit and balance

How team balance works in Expanse Panel, how to add credit, and how auto top-up helps avoid missed payments.

Billing emails and notifications

Billing emails Expanse may send for invoices, payments, late fees, refunds, and service suspension.

Late fees and overdue invoices

What happens when an invoice becomes overdue in Expanse Panel and when late fees are applied.

Billing suspension and service restrictions

What happens to services when invoices stay overdue, including suspension and final review.

Taxes and VAT

How taxes are shown in Expanse Panel invoices and checkout totals.

Promotions and discounts

How promotion codes work in Expanse Panel, including eligibility, service types, minimum order amounts, and expiry.

Refunds and credits

How refunds are handled in Expanse Panel and what customers should expect.